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Family Bridge

Change your password

How to change your Family Bridge password from your profile and how to recover it if you forgot it. It must have at least 6 characters.

Your password protects your family's information. You can change it at any time, and the new one works in both the iPhone app and the web app.

Change your password

  1. Go to Profile.
  2. Tap Change password.
  3. Enter your current password.
  4. Enter the new password (at least 6 characters) and confirm it.
  5. Save. You'll see the message Your password was updated successfully.

If you forgot your password

  1. On the sign-in screen, tap Forgot your password?.
  2. Enter your account email and tap Send instructions.
  3. You'll receive a code by email; if you don't see it, check your spam folder.
  4. Tap I already have a code, enter the code and your new password, and tap Save new password.

If you use Sign in with Apple

If you created your account with Sign in with Apple on iPhone, Apple handles access and you don't need a Family Bridge password to sign in on that device.

Security tips

  • Use a unique password you don't use anywhere else. The minimum is 6 characters, but a longer one is safer.
  • Consider using a password manager.
  • On iPhone, turn on Face ID lock in Profile so the app asks for Face ID or your passcode when it opens.
  • Change your password right away if you think someone else knows it.
  • Sign out on shared computers.

Family Bridge doesn't offer two-step verification at the moment, so using a strong password matters.

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